Terms of service

Last updated: July 17, 2025

Welcome to Helios. These Terms & Conditions govern your access to and use of our website and Services. By using our website, you agree to be bound by these Terms. If you do not agree, please refrain from using the Services.

1. Use of Services

You agree to use the Services only for lawful purposes and in accordance with all applicable laws and regulations. You may not use the Services in a way that infringes on the rights of others, disrupts functionality, or introduces harmful technologies (e.g., malware).

2. Product Availability

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or make substitutions without prior notice. In the rare event that an item is unavailable after purchase, we will notify you and issue a refund.

3. Pricing & Payment

Prices are listed in your local currency where possible and are subject to change. We reserve the right to correct pricing errors. Payment must be made in full at checkout via accepted payment methods. All transactions are processed securely through Shopify.

4. Returns & Refunds

Our return and refund policy is outlined separately. By purchasing from Helios, you acknowledge that you have reviewed and accepted the terms of our Return Policy.

5. Intellectual Property

All content on the Helios website, including images, text, logos, graphics, and designs, is the property of Helios or its licensors and may not be used or reproduced without written permission.

6. User Content

By submitting reviews, comments, or other content to the website, you grant Helios a non-exclusive, royalty-free, and irrevocable license to use, reproduce, and display that content in connection with our Services.

7. Limitation of Liability

To the maximum extent permitted by law, Helios shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Services. Our liability is limited to the value of the products purchased.

8. Modifications

We may update or revise these Terms & Conditions at any time. Updates will be posted on this page with an updated effective date. Continued use of the Services constitutes acceptance of the revised Terms.

9. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes shall be resolved under the jurisdiction of the courts of NSW.

10. Contact

For questions about these Terms, please contact us at:
Email: info@heliosph.com
Address: 75 Manning Avenue, Coffs Harbour, NSW, 2450, Australia